GT Voice answers your firm's calls around the clock, runs the new-client intake, captures the details, and routes the inquiry to the right person.
Or talk to Sterling yourselfThree questions about how your phones actually run. The arithmetic does the rest.
Every inbound call — new inquiries, existing clients, inside and outside office hours.
Count voicemail, busy signals, and anyone who hung up before a person picked up.
Your firm's fee on an average signed case — not the settlement amount.
Most callers who don't reach you simply call the next firm on the list.
An estimate, not a projection. It assumes 260 working days a year and that roughly 5% of unanswered callers would have become a signed case. Your own numbers will differ.
Call as a prospective client and hear what your callers hear at 2 AM.
Online (480) 393-4591 or talk to Sterling in your browserThe same sequence, every time, whether it is a Tuesday morning or a Sunday night.
Routing by case type, with urgent matters escalated.
Confirmation to the caller, summary and transcript to the firm.
The same intake, wherever a new client reaches you.
One intake, one record. Whichever door they come through, the same questions get asked.
Your workspace is where you see, hear and track everything Sterling handles.
Not software we hand off. We set it up, run it, and keep improving it with you.
We configure the agent, connect it to your phone workflow and website, and take it live.
Your practice areas, intake questions, routing rules and tone. Built around how your firm already works.
We review real calls and refine the flows, intake questions, routing and responses as you go.
You are never managing it alone. GT Studios stays involved to maintain and improve it.
Your staff keep the calls they are best placed to handle. GT Voice covers the rest: overflow when the line is busy, nights and weekends, simultaneous callers, first-line intake, and the repetitive qualifying and follow-up that eats a front desk’s day.
One flat monthly plan. No setup fee.
350 talk minutes included, then 12¢ per additional minute.
Taken straight from your answers above. An estimate of what is at stake, not a projection of what you will recover.
Yes. The agent identifies itself as an AI assistant, either up front or when asked, depending on how your firm configures it for your jurisdiction. Callers can ask for a person at any point.
No. GT Voice handles communication and intake only. It captures the matter accurately and gets the right callers in front of your attorneys faster. Every legal judgement stays with your firm.
Yes. We connect it to your current phone workflow. You choose whether it answers everything, only after hours, or only when your line is busy.
Yes. Urgent or priority calls can be escalated and warm-transferred to the right person, with the context already captured.
Yes. Qualified callers are booked straight onto your calendar against your real-time availability, and the caller gets a text and email confirmation.
They are recognised as existing-client matters and routed by your rules rather than run through new-client intake.
Multilingual handling is available and configured per firm, so a Spanish-speaking caller gets the same intake in their own language.
Nothing changes. Nights, weekends and holidays are answered the same way as a Tuesday morning, and the summary is waiting for your team when they arrive.
No. It covers overflow, after-hours, simultaneous callers and first-line intake so your team can focus on the conversations that need a person.
We configure it with you, test it against real scenarios, then take it live. The two-week trial starts the moment it is answering your calls.
We will walk through how your firm handles calls today, and show you exactly what GT Voice would do with them.